Role: Communications Assistant
Contract length: 1 year
Location: On-site position
About the role:
We’re looking for an organised and communicative person to support our operations team in a fast-paced control centre environment. You’ll be the helpful link between different departments and teams, handling phone calls, managing records, and ensuring information flows smoothly during both routine work and urgent situations.
This is a hands-on role where you’ll gain real experience in a professional operations setting. You’ll work with a supportive team, learn new systems on the job, and develop skills that are valuable across many industries.
What you’ll do:
• Answer and log phone calls from field teams and internal departments
• Keep accurate records and track important information in databases
• Support the main coordinators with paperwork, reports, and documentation
• Send timely updates and instructions to field crews when needed
• Handle general administrative tasks to keep operations running smoothly
• Communicate clearly with both internal teams and external partners during routine and emergency situations
Skills/background needed:
• High school diploma (or equivalent)
• Strong phone and written communication skills
• Ability to stay organised when handling multiple tasks at once
• Comfortable using Microsoft Word, Excel, and Outlook
• Able to work calmly under pressure and respond quickly when needed
• Happy to work both independently and as part of a team
No prior experience required. Full training will be provided.
Work conditions:
You’ll work on-site in a busy operations centre. The role may include shift work depending on operational needs. You’ll be in a real-time support environment where your communication and attention to detail really matter.
Rate: Competitive entry-level pay, details shared upon application.
Ready to get started? Submit your application below.