We’re hiring a Service Writer to join our automotive service department team!
Position Summary:
As a Service Writer, you’ll be the first point of contact for customers bringing in their vehicles. You’ll bridge the gap between customers and technicians—writing up repair orders, communicating clearly, and keeping the service department running smoothly. Full training will be provided, so no prior experience is necessary.
Key Responsibilities:
- Greet customers and write detailed service tickets based on their concerns or routine maintenance needs
- Communicate clearly with customers about timelines, costs, and expectations
- Coordinate with technicians to schedule work and provide customers with updates
- Verify warranty and service contract coverage
- Follow up with customers after service to ensure satisfaction
- Help maintain a smooth and efficient service department workflow
Skills/background needed:
No prior experience required. We’re looking for someone with a customer-first mindset, strong communication skills, and the ability to multitask in a fast-paced environment. Basic mechanical knowledge is helpful but not essential. Weekend availability required. Full training provided.
What We Offer:
A supportive team environment, full on-the-job training, and the opportunity to develop your skills in a busy service department. We encourage applications from people of all backgrounds, including those with a criminal record.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full Time
Location: Local positions available.
Ready to get started? Submit your application below.