A Service Writer connects customers with support teams. You’ll greet clients, understand their needs, document service requests, suggest additional offerings, and manage the entire service process from start to finish.
Core Duties
Customer Service: Greet clients, listen to their concerns, and explain issues in clear, simple language.
Sales: Suggest relevant services and additional offerings to meet business goals.
Estimates: Write price quotes for services and labor, and obtain customer approval.
Scheduling: Book appointments, track service progress, and keep clients informed about completion times.
Invoicing: Process payments, explain final charges, and handle warranty information.
Skills/background needed: Clear communication skills (verbal and written), patience, basic industry knowledge, ability to use point-of-sale systems and service management software, strong organizational ability, and comfort with sales conversations. Full training provided. High school diploma or equivalent preferred. Valid driver’s license required.
Location: Local positions available.
Contract length: Full Time
Rate: Competitive entry-level pay, details shared upon application.
Ready to get started? Submit your application below.