Service Writer – Entry Level, On-Site

Roles: Automotive Service Writer

Rate: Competitive entry-level pay, details shared upon application

Contract length: Full-time, permanent

Schedule: Monday–Friday, 8 AM–5 PM with one-hour lunch break

Location: Local, on-site position

Skills/background needed: No prior experience required; full training provided

We are hiring a Service Writer to join a customer-focused automotive repair team. This is an excellent entry-level opportunity for someone who enjoys working with people and wants to learn the automotive service industry from the ground up.

About the Role

As a Service Writer, you’ll be the main point of contact for customers. Your day-to-day work will include:

  • Greeting customers in person and over the phone, listening carefully to their concerns
  • Explaining recommended repairs and services in clear, easy-to-understand language
  • Scheduling service appointments and keeping customers informed throughout their repair
  • Processing repair orders, explaining costs, and handling payments
  • Coordinating with technicians to relay customer concerns and ensure work is completed accurately
  • Managing vendor orders and processing parts returns as needed
  • Handling a high volume of customer interactions in a fast-paced environment while staying organized

What We’re Looking For

You should be:

  • A “people person” who enjoys helping customers
  • Organized and able to multitask in a busy environment
  • Detail-oriented and good at prioritizing tasks
  • Reliable and dependable
  • Comfortable learning new software tools on the job
  • Willing to ask questions and grow your skills

Prior automotive experience or sales background is helpful but not required. We provide full training and support as you learn.

What You’ll Gain

We invest in our team members. You’ll receive:

  • Full training on all systems and industry processes
  • No nights or weekends required—day shift only
  • Paid time off and paid holidays
  • Health and vision insurance
  • Uniform provided
  • Opportunities to grow and advance within the company
  • A supportive, team-oriented work environment

If you’re ready to start a rewarding career in a growing company, we’d like to hear from you.

Ready to get started? Submit your application below.