In this customer service role, your primary responsibility will involve fielding customer inquiries that arrive through email and live chat channels. As the initial contact point, you’ll deliver courteous and professional assistance tailored to each customer’s specific situation.
What you will be doing: You’ll start with an orientation period designed to familiarize you with the role and our organization. From there, your typical day involves accessing the company’s chat platform to engage with and address customer questions—some relating to technical support, others to sales opportunities. Reference materials containing frequently asked answers will be provided, and you’ll receive ongoing guidance from your team throughout your tenure.
Contract length: Open-ended with no specified end date
Rate: $27 hourly
Skills/background needed: Access to a device capable of connecting to social media platforms and web-based chat systems (smartphone/tablet/computer). Ability to manage responsibilities autonomously. Competency in adhering to documented procedures and guidelines. Availability for 8 hours daily. Dependable high-speed internet access.
Hours per week: 8 hours daily
Location: Work from home opportunity (candidates in the US are especially welcome).
The need for talented customer service professionals continues to surge across the globe.
Ready to jump in? Submit your application right now!