Roles: We are looking for a friendly, organized Service Writer Trainee to join our remote team. This beginner-friendly role involves helping manage service and repair requests, preparing estimates, and keeping customers informed. Full training is provided, so no prior experience is necessary.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, Monday to Friday, with a consistent daytime schedule.
Skills/background needed: A high school diploma or equivalent is preferred. You should be detail-oriented, comfortable communicating with customers, and willing to learn basic technical and product knowledge. Familiarity with Microsoft Office and internet-based tools is helpful, but we provide full training. A background check may be required.
Location: Remote work worldwide (United States preferred)
In this work-from-home role, you will assign service jobs, help schedule repair calls, review repair orders for accuracy, and support warranty claim submissions. You will also keep customers updated on service status and escalate any concerns to the team lead. We offer a supportive team environment and opportunities for growth.
Ready to get started? Submit your application below.