Roles: We are building documentation capacity and have several openings for Technical Authors at all levels, from graduate to senior. All candidates apply through one entry point, and we will discuss the right level and team for you later in the process.
A Technical Author leads the documentation efforts of an engineering team, usually focused on a product or family of products. You will help the team create documentation that serves the needs of the product’s users. You will have a broad impact on the quality of the user experience and contribute to the long-term success of the project.
What you will do:
Create, maintain and improve software documentation. Work with engineering team members to help them make effective documentation contributions. Influence product development as an expert user with opinions about function and design. Engage with user communities to ensure documentation meets their needs. Encourage community contribution to documentation. Help standardise structure, presentation, style and language across products. Collaborate with documentation peers to advance best practice.
Skills/background needed:
No prior experience required – full training provided. We look for someone who cares deeply about clear written communication, shows technical curiosity, and is fascinated by software technology. You may be a technical writer with a programmer’s mindset, or a programmer who produces excellent documentation. Familiarity with software development contexts is helpful, including Linux, the command line, application deployment, system operations, infrastructure management, Git, and documentation markup languages. Excellent written and verbal communication skills. A degree or equivalent is welcomed but not essential. Ability to travel twice a year for up to two weeks for events.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, ongoing.
Location: Remote work worldwide (United States preferred)
Ready to get started? Submit your application below.