If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity!
You don’t need any prior experience – we’ll train you on everything you need to know to succeed.
Rate: Competitive entry-level pay, details shared upon application.
What to Expect
As a Chat Support Agent, you’ll work from home providing support to customers via phone, live chat, and email. You’ll handle inquiries, research requests, track information, and provide timely and accurate solutions while maintaining a positive attitude.
Why apply:
Work from home with regular connection with your teammates
No weekends
Paid training provided
Equipment provided
Professional development opportunities
Skills/background needed:
Computer and typing skills
Ability to speak and type proficiently at the same time
Problem-solving and customer service mindset
Strong work ethic and attention to detail
Excellent organizational and interpersonal skills
High school diploma or equivalent
Two or more years of customer service experience (call center, retail, restaurant, fast food, hotel, or any customer-facing role)
Ability to pass a pre-employment background check and drug screening
High-speed internet connected via ethernet cable (wireless, 5G, and satellite connections are not supported)
Quiet, distraction-free work environment
What You’ll Do
Provide excellent service via phone and live chat
Research and respond to customer inquiries
Track orders and information accurately
Assist customers with various requests
Escalate critical issues appropriately
Communicate through multiple channels including phone, chat, and email
Maintain detailed records and meet deadlines
Training and Schedule
Training Phase (4 weeks):
Monday – Friday, full-time hours with 100% attendance required
Instructor-led classroom training followed by hands-on supervised calls
Work Schedule (after training):
Monday – Friday only (no weekends)
Available to work shifts during standard business hours
Must be reliable and able to stick to your assigned schedule
Nice to Have
Degree in a relevant field
Prior experience in customer service or related industries
Location: Open to applicants worldwide (fully remote role).
Contract length: Full time, permanent.
Ready to get started? Submit your application below.