Roles: Chat Support Sales Associate
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Ongoing
Hours: 40 hours per week (flexible schedule including evenings, weekends, and occasional overtime)
Location: On-site position available.
Skills/background needed: No prior experience required. Full training provided.
About the Role
As a Chat Support Sales Associate, you’ll assist customers through digital channels including online chat and social media. You’ll handle customer inquiries related to sales, service, billing, payments, collections, and technical support. Your goal is to resolve issues quickly, explain products and services clearly, and build customer confidence and loyalty.
What Your Day-to-Day Will Look Like
• Handle customer interactions via online chat and social media in a fast-paced environment
• Resolve issues related to service, billing, payments, and collections accurately
• Explain bills and product features clearly to customers
• Troubleshoot basic technical problems and escalate when necessary
• Support various customer inquiries to enhance their experience
What We’re Looking For
• Strong focus on customer satisfaction
• Reliable work ethic and commitment
• Ability to adapt to a fast-changing environment
• Problem-solving mindset
• Attention to detail
If you’re considering roles like Chat Representative, Customer Service Representative, or Sales Associate, this could be a great fit for your career.
What We Offer
• Comprehensive paid training program
• Flexible working schedule
• Paid time off and company holidays
• Medical, dental, and vision coverage
• Employee wellness programs
• Opportunities for professional growth and development
• Supportive team environment
We are committed to equal employment opportunity and provide reasonable accommodations for qualified individuals. We welcome applicants from diverse backgrounds.
Ready to get started? Submit your application below.