As a Customer Service Representative, you’ll work remotely to help individuals who have requested information about supplemental benefits. Your role involves consulting with clients, explaining available options, and helping them select plans that suit their needs. You’ll be a key point of contact, building relationships and providing expert support throughout their journey.
Roles: Reach out to individuals requesting benefit information; schedule video calls with clients; create and adjust benefit plans to match client needs; establish and maintain client relationships; conduct benefit reviews; provide customer service and administrative support; respond to and resolve client questions; maintain accurate documentation and perform timely updates.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full time, ongoing.
Skills/background needed: No prior experience required. You should be a natural communicator, organized, and genuinely motivated to help clients find the right solutions. We provide comprehensive training to bring you up to speed, covering all product knowledge and customer service best practices. Successful candidates are enthusiastic, reliable, and thrive in a supportive team environment.
Location: Open to applicants worldwide. Work fully from home with a flexible schedule that fits your lifestyle.
What we offer: Comprehensive paid training program to set you up for success; flexible remote work schedule; health and wellness benefits; performance-based pay with potential bonuses; a supportive team culture; and genuine opportunities for growth as you develop your skills.
Ready to get started? Submit your application below.