About The Role:
We’re looking for a Customer Success Associate to join our growing team. You’ll help manage and support our customers by leading onboarding, building strong relationships, and helping them get the most value from our platform. This is a fully remote position perfect for someone starting their career in customer-facing roles.
What You’ll Do:
• Support customer onboarding and integration
• Build and maintain relationships with an assigned group of customers
• Lead customer check-in meetings and business reviews
• Gather customer feedback and share insights internally
• Work collaboratively across product, support, and sales teams
• Help retain and grow customer relationships over time
Skills/background needed:
• No prior experience required – full training provided
• Strong written and verbal communication skills
• Friendly, empathetic approach to customer interactions
• Organized, detail-oriented mindset
• Collaborative team player with a proactive attitude
• Willingness to learn new tools and systems
• Comfortable working in a fast-paced environment
What We Value:
• Friendliness and genuine care for customer success
• Accountability and ownership of your work
• A growth mindset and love of learning
• Proactive problem-solving
• Ability to work independently and as part of a team
Rate:
Competitive entry-level pay, details shared upon application.
Contract length:
Full Time
Location:
Fully remote – work from anywhere.
About Us:
We’re a growing technology company dedicated to helping businesses engage and retain their customers. We support companies across multiple industries in over 140 countries, from startups to established enterprises. Our team values collaboration, personal growth, and ownership – and we’re committed to building an inclusive workplace where everyone can succeed.
Equal Opportunities:
We are an equal opportunity employer. We do not discriminate based on race, color, ancestry, national origin, religion, age, gender, marital or domestic partner status, sexual orientation, gender identity, disability, or veteran status. We are committed to preventing all forms of discrimination and creating a supportive, inclusive workplace. If you require any reasonable accommodation during the application or interview process, please let us know.
Ready to get started? Submit your application below.