We’re looking for a part-time IT Support Specialist to be the first point of contact for our team’s technology needs. You’ll spend your day helping coworkers by phone, email, and chat — solving problems quickly and making people feel supported along the way.
What You’ll Do
- Respond to phone calls, emails, and chat messages for anything IT-related, providing timely and friendly support to internal team members.
- Troubleshoot and resolve technical issues, escalating when needed.
- Support and help administer Google Workspace environments.
- Take on IT projects as they come up — this is a growing role, and you’ll have opportunities to pick up new work over time.
- Occasional travel to office locations; reliable transportation required.
What We’re Looking For
- Strong customer-service skills; you enjoy helping people and can communicate with positivity and empathy.
- Solid technical ability, comfortable going a step beyond the basics to diagnose and solve problems.
- Google Workspace administration experience or similar.
- Ability to work flexibly and adapt as the role grows.
Nice to Have
- Help desk or general IT support experience.
- Experience with remote desktop or remote support tools.
- Familiarity with AI tools.
Roles:
IT Support Specialist
Rate:
Competitive entry-level pay, details shared upon application.
Contract length:
Part-time, approximately 20 hours per week (roughly 4 hours per day).
Skills/background needed:
No prior IT support experience required. Full training provided. You’ll need strong communication skills, basic troubleshooting ability, and a genuine desire to help team members solve technology problems. Reliable internet connection required for remote work.
Location:
Fully remote, work from home.
Ready to get started? Submit your application below.