We’re looking for a Service Writer to join our team at a modern automotive service facility. This is a great opportunity for someone who enjoys helping customers, communicating clearly, and building strong relationships in a fast-paced environment.
About the role
As a Service Writer, you’ll be the friendly face greeting customers and understanding what they need. You’ll prepare service orders, explain maintenance and repair options in a way customers understand, keep them updated on their vehicle’s progress, and review completed work with them. You’ll work closely with technicians and support staff to ensure every customer leaves satisfied.
Responsibilities:
Greet customers and identify their vehicle service needs
Prepare accurate service orders and document customer concerns
Communicate recommended maintenance and repairs clearly
Provide timely updates throughout the service process
Review completed work and invoices with customers
Maintain consistent follow-up and strong customer satisfaction
Work closely with technicians and support staff
Meet performance goals
Skills/background needed:
Strong communication and customer service skills
Ability to work in a fast-paced environment
Professional appearance and attitude
Valid driver’s license with a clean driving record
High school diploma or equivalent
Willingness to learn and grow in the role
No prior automotive experience required – full training provided
Schedule:
Monday through Friday, with rotating Saturday shifts
Contract length:
Full-time, permanent
Rate:
Competitive entry-level pay, details shared upon application
Location:
Local positions available
What we offer:
Medical, dental, and vision insurance
401(k) retirement plan
Paid time off
Employee discounts
Health savings account
Full training and opportunities to develop your skills
Supportive team environment
Ready to get started? Submit your application below.