About the Role
We’re looking for a Social Media Content Manager to join our client services team and own the day-to-day success of client accounts. This is an end-to-end role: you’ll be the connective tissue between clients and our internal creative team, ensuring projects move smoothly from concept through production to posting.
You’ll also own creator partnerships and outreach, identifying, vetting, and managing relationships with content creators to expand client reach and drive performance.
What You’ll Do
Client Management
Serve as a primary point of contact for assigned client accounts. Lead regular client meetings, status updates, and performance reviews. Translate client goals and feedback into clear internal briefs and action items. Manage client expectations around timelines and deliverables.
Workflow & Operations
Own the end-to-end production workflow: concept development, creative briefing, production coordination, and final posting. Keep content calendars and project trackers organized across multiple accounts simultaneously. Coordinate with internal creative and design teams to keep deliverables on schedule and on-brand.
Creator Partnerships
Identify and reach out to creators for brand partnerships on behalf of clients. Manage creator relationships from initial outreach through content delivery. Set up and manage partnership programs, tracking performance and optimizing results. Negotiate partnership terms in line with client budgets and goals.
Content & Trend Research
Support content creation and light video editing for client accounts as needed. Research and monitor social media trends and platform updates to keep client content fresh and competitive. Bring insights back to internal teams to inform upcoming content strategy.
Team Collaboration
Work closely with creative, design, and production teams to execute campaigns together. Serve as a central point of coordination to ensure smooth handoffs across all project stages. Monitor account performance and contribute insights to strategy refinement.
Skills & Background Needed
1-2 years of experience in account management, client services, or social media management (agency experience preferred). Working knowledge of major social platforms including Instagram, TikTok, LinkedIn, and X. Experience managing creator or influencer partnerships and affiliate marketing programs. Strong project management skills with the ability to juggle multiple clients and workflows. Excellent communication skills and comfort leading client meetings. Proficiency in Google Sheets, Microsoft Word, and Microsoft Excel. Basic video editing and content creation skills. Highly organized, detail-oriented, and deadline-driven. Proactive, solutions-oriented mindset with strong ownership over client outcomes. Comfortable working in a fast-paced environment with shifting priorities.
No prior experience required—we provide full training and support to help you succeed from day one.
Nice to Have
Experience with affiliate platforms or partnership management tools. Familiarity with content calendar and project management tools. Understanding of social listening tools for real-time engagement insights. Basic knowledge of SEO principles and digital marketing performance monitoring.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, permanent role
Location: Fully remote—work from anywhere
What We Offer
Full training provided. Flexible remote work environment. Supportive team culture. Opportunities for growth and career development. A chance to work with diverse clients and develop your skills in social media, account management, and creator partnerships.
Ready to get started? Submit your application below.