About the Role
We’re looking for a friendly, customer-focused Sportsbook Ticket Writer to join our team. In this role, you’ll work in a fast-paced environment helping customers with sports betting options and transactions. You’ll provide excellent service to both experienced and new bettors, answer questions, process tickets, and ensure a welcoming atmosphere for all visitors.
What You’ll Do
• Provide friendly, professional customer service to all customers• Learn about available betting options and help customers make informed decisions• Process sports betting tickets accurately and efficiently• Answer customer questions and resolve concerns• Handle cash and complete all necessary paperwork according to company standards• Work collaboratively with team members and supervisors• Follow all company policies and regulations• Take on additional responsibilities as needed
Skills/background needed
• Basic computer skills (email, spreadsheets, internet browsing)• At least 1 year of cash handling experience in any work setting• High school diploma, GED, or equivalent• Must be 21 years of age or older• Eligibility to obtain a gaming license in your state• Customer service experience or hospitality background preferred• No prior sports betting knowledge needed—full training provided
What We Offer
• Competitive entry-level pay, details shared upon application• Full training to get you up to speed• A supportive team environment• Paid time off to recharge• Employee discounts on dining, entertainment, and retail• Medical, dental, and vision coverage options• 401(k) retirement savings plan with company contribution• Opportunities for growth within the company
Contract length
Full Time, Permanent
Location
On-site position available.
Rate
Competitive entry-level pay, details shared upon application.
Ready to get started? Submit your application below.