Role: Technical Writer
Contract length: Full Time
Location: Fully remote – work from home
Rate: Competitive entry-level pay, details shared upon application.
About the role
We’re looking for a Technical Writer to create clear, accurate documentation that helps teams understand processes and procedures. You’ll work with subject matter experts and operational leaders to develop policies, training guides, process diagrams, and reference materials that are easy to follow and professionally presented.
This is an excellent opportunity to build your writing and documentation skills in a structured environment with full training and support.
What you’ll do
• Write, edit, and standardise documentation including policies, procedures, training guides, and job aids
• Collaborate with team leaders to understand content needs and project goals
• Create workflow diagrams and visual representations to document processes
• Deliver content that is accurate, well-organised, and suited to your audience
• Participate in planning sessions and strategic projects
• Review and maintain existing documentation
• Work collaboratively with cross-functional teams and gather feedback to improve your work
Skills/background needed
• Strong writing, grammar, and spelling skills
• Ability to communicate clearly and concisely with different audiences
• Experience creating or editing technical documentation, content, or training materials (or equivalent professional writing experience)
• Ability to understand and visualise processes and workflows
• Comfort using Microsoft Office tools including Word, Excel, and PowerPoint
• Strong listening and analytical skills
• Ability to manage multiple projects and meet deadlines
• Willingness to work with subject matter experts and learn about processes new to you
• A degree in English, Communications, or a related field is a plus but not required if you have strong writing experience
What we offer
• Full training and onboarding to help you succeed
• Supportive team environment with opportunities to learn from experienced colleagues
• Flexible remote work arrangement – work from anywhere
• Comprehensive benefits package for eligible employees including health insurance, retirement contributions, paid time off, and professional development support
• Opportunities to develop your technical writing skills and grow within the organisation
We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and are happy to discuss accommodations to support your application and success in the role.
Ready to get started? Submit your application below.