Ticket Writer – Part Time, Entry Level

About the role:

You’ll be the welcoming face of our retail operation, helping customers navigate their choices with confidence and care. In this entry-level position, you’ll provide excellent customer service, answer questions, process documentation, and work as part of a collaborative team. No prior experience in this specific field is required – full training will be provided.

What you’ll do:

  • Deliver friendly, professional customer service that makes people want to return
  • Learn about our services and comfortably discuss options with customers
  • Handle customer questions and escalate concerns to your supervisor when needed
  • Complete paperwork and documentation accurately and on time
  • Work collaboratively with team members and leadership
  • Follow all company policies and regulations
  • Perform other duties as assigned

Skills and background needed:

  • Must be at least 21 years old
  • Able to obtain and retain the required work license
  • Basic computer skills (email, spreadsheets, internet)
  • At least 1 year of cash handling experience in a work setting
  • High school diploma, GED, or equivalent (preferred)
  • Strong verbal and written communication skills
  • Comfortable with basic maths
  • Able to stand for extended periods
  • Able to lift, push, or pull up to 25 lbs
  • Able to write for extended periods
  • Ability to twist, bend, or reach as needed
  • Professional demeanor and appearance
  • Flexibility to work nights, weekends, and occasional holidays

Physical environment: This position may be exposed to a smoke-filled environment.

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Part Time

Location: Local positions available.

What we offer: 401(k), paid time off, education assistance, and team member discounts.

Ready to get started? Submit your application below.