We are looking for an organized, detail-oriented person to join our service department team. In this role, you’ll support the service manager by maintaining accurate records, managing work orders, and helping keep our operations running smoothly. This is a great opportunity for someone new to the industry to develop valuable administrative and customer service skills.
What You’ll Do:
• Handle customer inquiries and direct them to the right department
• Open and close work orders, keeping track of them from start to finish
• Keep our service library organized with current manuals, bulletins, and technical materials
• Maintain and organize department files and records
• Update customer profiles with equipment information and work history
• Support service phone calls and customer communication
• Track supplies and prepare replacement orders as needed
• Prepare reports on technician performance and other metrics as requested
• Process warranty and product improvement claims
• Support the service team with other duties as assigned
Skills/background needed:
• Comfortable using Microsoft Office and internet applications
• Strong organizational and record-keeping skills
• Ability to understand basic office procedures
• Interest in learning about mechanical and technical concepts
• High school diploma or equivalent
• No prior experience necessary – full training provided
Contract length: Full-time, ongoing
Rate: Competitive entry-level pay, details shared upon application.
Location: Local positions available.
Reports To: Service Manager / Site Manager
This role offers a supportive team environment where you’ll learn how a service department operates and develop skills that can lead to career growth within the organization. If you’re detail-oriented, enjoy helping customers, and want to start a new career path, we’d love to hear from you.
Ready to get started? Submit your application below.