Position Overview
We’re looking for a detail-oriented and organised individual to provide remote support to our growing team. This is a flexible, independent contractor position focused on helping our operations run smoothly.
You’ll handle order processing, customer follow-up, record-keeping, and communication between different departments. The goal is straightforward: keep the workflow moving so the rest of the team can focus on building customer relationships.
What You’ll Do
Your responsibilities may include:
Processing and tracking customer orders accurately
Maintaining organised customer records and follow-up information
Identifying opportunities for customer reorders and communicating them to the relevant team member
Creating and tracking follow-up tasks for various customer needs
Communicating product availability and approved materials to the team
Following up on open orders and customer requests
Reviewing reports for inventory, stock levels, and customer feedback
Maintaining organised sales records and spreadsheets
Supporting communication between departments
Using CRM systems, email, spreadsheets, and online tools to work efficiently
About You
You don’t need prior experience to succeed in this role — we provide full training. We’re looking for someone who is:
Highly organised and detail-oriented
Comfortable working independently from home
Quick to respond and reliable
Comfortable with computers, spreadsheets, email, and online tools
Open to learning and using new technology
Able to juggle multiple tasks and priorities
A clear communicator, both in writing and conversation
Proactive about spotting incomplete work and seeing it through
Experience in customer service, order processing, account support, CRM systems, or similar work is helpful but not required.
How Success Is Measured
You’ll be evaluated on reliable, accurate work including correct order processing, up-to-date records, timely follow-ups, spotting reorder opportunities, organised reporting, and reducing administrative work for the wider team.
Role Details
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Flexible, independent contractor position
Work format: Fully remote with flexible schedule
Location: Open to applicants worldwide.
Skills/background needed: No prior experience required. Full training provided. Computer literacy, comfort with online tools, and the ability to work independently are essential.
Ready to get started? Submit your application below.