We are hiring a Customer Success Specialist to help our customers get the most out of our products and services. This is a full-time position open to applicants worldwide, with a mix of remote support and occasional travel.
About the Role
In this role, you will provide support to our customers through a combination of remote assistance and in-person visits. You’ll help customers understand how to use our products effectively, conduct training sessions, and work closely with internal teams to ensure customer success.
Your day-to-day responsibilities will include:
Providing customer support remotely via video calls, phone, or online sessions
Hosting training meetings and onboarding sessions for new customers
Helping customers troubleshoot issues and get the most value from the product
Communicating with customers in both English and Spanish
Supporting the sales team with product demonstrations and customer feedback
Travel as needed to visit customers in person (approximately 40-50% of the time)
Skills/background needed: Fluency in Spanish and English, excellent communication skills, ability to work independently and remotely, valid driving license, willingness to travel regionally as needed. No prior experience required—we provide full training.
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time, permanent position.
Location: Open to applicants worldwide. Travel to customer sites required.
We offer a supportive environment, flexible scheduling, and opportunities to grow within the role.
Ready to get started? Submit your application below.