Service Writer – Entry Level, Full Time

General Description:

This is a full-time, entry-level position where you’ll be the main point of contact for service customers via phone and in person. You’ll build trusted relationships with customers, inspect equipment to identify issues, prepare written estimates, and coordinate between customers and technicians. You’ll maintain digital schedules, manage work orders, track labor times, and follow up with customers to ensure satisfaction. You’ll also assist the wider team as needed.

Skills/background needed:

No prior experience is required—full training will be provided. We’re looking for someone with:

• Strong customer service and communication skills (both verbal and written)
• Ability to multi-task and stay calm under pressure
• Comfort with computer work, including email, Microsoft Word, and Microsoft Excel
• High School Diploma or GED
• A valid Driver’s License is preferred
• Willingness to learn technical manuals, parts information, and work order systems
• Reliable transportation to the workplace

Rate: Competitive entry-level pay, details shared upon application.

Contract length: Full-time, permanent role

Location: On-site position. Local candidates required.

Work schedule: Monday to Friday, 8-hour shifts

Benefits: Health insurance, dental insurance, paid time off, and retirement savings options.

Ready to get started? Submit your application below.