Roles: Live Chat Support Associate
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full Time
Location: Open to applicants worldwide. Work from home, fully remote.
Skills/background needed: No prior experience necessary. We provide full training.
We are looking for motivated individuals to join our team as Live Chat Support Associates. In this role, you’ll support clients by responding to inquiries via chat, assisting with documentation, and ensuring a positive customer experience. Previous experience in customer service is helpful but not required – we’ll train you from the ground up.
What you’ll be doing:
• Respond to customer questions and requests via live chat and email
• Help clients with information requests and documentation
• Review submitted information for accuracy and completeness
• Maintain organized customer records and account details
• Coordinate with internal teams to follow up with clients in a timely manner
• Manage multiple customer conversations throughout your shift
What we’re looking for:
• High school diploma or equivalent
• Comfort using email, spreadsheets, and basic computer tools
• Strong written and verbal communication skills
• Ability to stay organized and focus on detail
• Willingness to learn and grow with the team
What we offer:
• Fully remote work from home
• Supportive and collaborative team environment
• Complete training provided – no experience needed
• Opportunities for professional development and career growth
• Flexible schedule options
Ready to get started? Submit your application below.