About This Role
We’re looking for a Technical Writer to turn complex information into clear, accessible documentation. You’ll work with teams across the organisation to create guides, manuals, training materials, and process documentation that help people work more effectively. This is a fully remote position perfect for someone who loves writing, attention to detail, and collaborating with different teams to get the information right.
What You’ll Do Every Day
• Write, maintain, and improve technical documentation, standard operating procedures, process guides, training materials, and knowledge articles
• Work with teams and stakeholders to understand workflows, processes, and system details, then document them clearly
• Prepare reports, briefings, and other documents for internal and external audiences
• Create templates, style guides, and documentation standards to keep everything consistent
• Develop user guides, job aids, and training content to support learning and knowledge sharing
• Review and edit documentation for accuracy, consistency, and clarity
• Help coordinate document reviews, approvals, and version control
• Support the creation of reports that include data, charts, and visual information
Skills/Background Needed
• Bachelor’s degree in English, Communications, Journalism, or a related field (or equivalent work experience)
• Experience writing and editing technical documentation, guides, or manuals
• Strong written and verbal communication skills with excellent attention to detail
• Proficiency with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
• Ability to manage multiple projects and meet deadlines
• Experience gathering information from technical and non-technical team members
• Strong proofreading and quality-checking skills
Nice to Have
• Experience with document management systems or content management tools
• Familiarity with creating diagrams, flowcharts, or visual documentation
• Experience with Agile or project management processes
• Knowledge of accessibility standards and inclusive documentation practices
• Experience creating data-driven reports and dashboards
Rate: Competitive entry-level pay, details shared upon application.
Contract length: Full-time
Location: Fully remote – work from home or anywhere with a reliable internet connection.
What We Offer
Full training will be provided to help you succeed in this role. You’ll work in a supportive environment where clear communication and collaboration are valued. There are opportunities to develop your skills and grow within the organisation.
Ready to get started? Submit your application below.