Are you a natural communicator looking to start a rewarding career in customer support? We’re looking for friendly, motivated individuals to work from home helping customers understand and select the right plans for their needs. In this fully remote role, you’ll be the first point of contact for customers, answering their questions, explaining available options, … Read more
In this role, you’ll work from home to connect with clients who are looking for support with their benefits options. You’ll have friendly conversations with families, explain what’s available to them, and help them choose plans that work best for their situation. You’ll be the friendly voice they turn to with questions, and you’ll help … Read more
The Role As a Bilingual Chat Support Representative, you will help Spanish or French and English-speaking members through enrollment and plan updates for their health care and pension plans. You’ll spend your day providing support via chat and messaging, with phone support opportunities as you gain experience. We believe in taking the time necessary to … Read more
As a Live Chat Customer Service Representative, you’ll handle incoming messages from both prospective and existing customers via email and chat platforms. Serving as the initial touchpoint for our customer base, your role is crucial in creating positive experiences that reflect well on the business and foster long-term relationships. We’re seeking someone with strong interpersonal … Read more
Join our team as a Chat Support Specialist and help customers get the support they need. We’re a fully remote company committed to providing excellent customer service. We’re looking for a proactive, detail-oriented person to join our support team. Position Overview You’ll assist our customer service team by responding to customer inquiries via chat, processing … Read more
We are seeking an Investigative Journalist to join our newsroom. In this role, you’ll research and report on stories that matter to your community, producing 2-3 pieces per week. You’ll work closely with the editorial team to develop story ideas, build source relationships, and deliver compelling multimedia content. Your responsibilities will include: Researching and reporting … Read more
As a Remote Customer Service Representative within our Customer Response Center, you’ll deliver prompt, precise, and attentive assistance to customers across our range of offerings. Work through customer concerns independently when possible, referring complex issues up the chain as needed. You’ll assess and address customer requirements, driving satisfaction while supporting business growth and client loyalty. … Read more
About the Role This role focuses on delivering excellent support to clients across multiple departments. You’ll handle a variety of tasks—from managing client inquiries to directing requests to the right teams, collecting payments, making outreach calls, and supporting new clients through the onboarding process. You’re expected to be proactive: notice when a client needs help, … Read more
We’re looking for an entry-level Social Media Coordinator to help develop, edit, publish, and optimize content across social media platforms. You’ll work to attract, engage, and retain audiences while monitoring performance and making adjustments to support marketing goals. This role also involves responding to customer inquiries, reviews, and feedback in a professional manner to enhance … Read more
As a Front-Line Chat Support Professional, you’ll be the initial contact for customers reaching out via live chat. Your role involves delivering exceptional support by responding to customer inquiries, documenting interactions thoroughly in our system, leveraging knowledge resources to address concerns promptly, and ensuring customer satisfaction. Responsibilities: · Deliver outstanding customer assistance through chat interactions … Read more