About This Role We’re looking for an Entry Level Chat Support Team Lead to join our growing support team. You’ll help manage a small group of chat agents, ensure quality customer interactions, and help your team succeed. No prior leadership experience is required – we provide full training and support to help you grow into … Read more
Position Overview You will review and edit customer responses to ensure they meet quality standards for grammar, tone, accuracy, and clarity before they are sent to customers. This role is perfect for someone with strong writing skills and attention to detail who enjoys refining and improving written communication. No prior experience is required—we provide full … Read more
Role: Customer Support Specialist Contract length: Full Time Location: Local positions available. Rate: Competitive entry-level pay, details shared upon application. About the Role We’re looking for a friendly, patient Customer Support Specialist to be the first point of contact for customer inquiries. You’ll handle questions and resolve issues across chat, email, and voice channels, delivering … Read more
Are you looking to start a career in customer service? We’re seeking an enthusiastic Customer Service Representative to join our growing team. In this role, you’ll be the first point of contact for our clients, providing friendly and professional support across multiple channels. If you’re a natural communicator who enjoys helping people, this could be … Read more
Summary This is a fully remote position where you’ll provide outstanding customer service through live chat, helping customers find the right solutions and convert inquiries into bookings. You’ll handle customer communications, manage accounts, process billing, and support the team with administrative tasks. What You’ll Do • Use a consultative, friendly approach to understand what customers … Read more
We’re looking for a Customer Support Specialist to help our customers get the most from our platform. In this entry-level role, you’ll be the first person customers turn to when they need help—and you’ll own their issue from first contact through resolution. Most customer support happens live over the phone, with additional support through email … Read more
About This Role We’re looking for friendly, patient individuals to join our customer support team as a Chat Support Associate. You’ll be the first point of contact for customers, helping them with questions, concerns, and requests via live chat. This is a fully remote position—work from anywhere with a stable internet connection. What You’ll Do … Read more
The Role As a Bilingual Chat Support Representative, you will help Spanish or French and English-speaking members through enrollment and plan updates for their health care and pension plans. You’ll spend your day providing support via chat and messaging, with phone support opportunities as you gain experience. We believe in taking the time necessary to … Read more
We’re looking for friendly, motivated people to help customers explore and select supplemental benefit plans that work best for their families. You’ll work entirely from home, reaching out to interested individuals, scheduling video calls, and guiding them through their options with clear, helpful communication. Roles: Contact individuals who have requested information about available benefit optionsSchedule … Read more
About This Role We’re seeking a Customer Service Team Lead to own and elevate the customer experience across all touchpoints. This person will lead a customer support team, oversee day-to-day support operations, coach and develop team members, and identify opportunities to continuously improve processes and customer experience. This is a hands-on leadership role. You will … Read more